
"Customer service is priority #1 at Jake Wilson. We value our customers and strive to be the best shopping experience- when you buy from us, you are buying lifetime service."
-Dan Thomas, CEO and Founder
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We will stand behind all products we sell with regards to manufacturing defects in workmanship and material. Most products are limited to the manufacturer's warranty. However, we will do everything in our power to take care of the problem.
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Comments On Nov 24, 2012:I have used this pack for a year now. I crash, rub trees, used it for a heavy hunting bag, and swim with it. no frays anywhere not faded at all, and all the zippers work well. the bag tightens downs well with the pull straps on the sides. and with the support straps around the waist it does not bounce around when i am ripping down jerseys garbage trails. 5 stars will buy again if this one ever breaks down.
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Comments On Oct 17, 2012:Purchased for large capacity. Tank is located behing your back and will only fit backwards, this means you have to remove the pack and dismantle to reload the bag. Should be able to have someone open the zipper and refill, nope, take it off and apart. Really dumb, also has a short hose, barely gets to my mouth, off to the hardware store to find a connector and fix, as the dealer does not stock Camel parts. Also has a small delivery opening, have to draw hard and for an extended time to get a couple good drinks. Don't buy this if you are a racer, does not work, poor design
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Comments On Aug 23, 2012:I had a charge before that had the same size bladder but had very little room to carry stuff. I was concerned this one would be big and bulky but it works great for my needs. I keep my phone and a few trail tools in it and a sandwich
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Comments On Jun 27, 2012:Add this to my already Cambelbak sereis as they are that good. strong and light. the new cooling features takes that heat out of the back too
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Comments On Apr 25, 2012:Awesome. Won't ride without it. Good assortment of pockets, and I love the two support straps one on the chest one around the waist. Would buy again.
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Comments On Apr 02, 2012:its not real big or bulky...lots of storage and not bad to wear when water bag is full
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Comments On Oct 24, 2011:Lots of storage space for tools , camera cell phone wallet , keys , etc. Good solid zippers on all pouches,water resistant, not bulky even with water bag full. straps are comfortable and easy to take on and off. Replaces my fanny pack, and I can carry even more stuff in the Camelbak.
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